Returns & Exchanges

At Cycle Limited, we stand behind the quality of our premium bicycles and gear with a hassle-free 30-day return policy. If your purchase doesn't meet your performance expectations, we are committed to making it right through a simple exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process and select your reason for return.

• 2.
  Prepare the Package

  Securely pack your items in their original shipping box, ensuring all components, manuals, and protective padding are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned gear, we will process your refund or ship out your exchange item within 3-5 business days.